Deposit and Cancellation Policy
Reservation Deposit Policy
The deposit may be secured with a major credit card valid at the time of the reservation (we accept VISA, Master Card, AMEX, Discover, and Diner’s Club) or by a pre-payment with check or money order.
Please note that Kenai Landing does NOT accept checks drawn off non-local banks at check-in, or subsequently, to pay a bill.
Requirements for group bookings of 5 or more rooms are individually arranged and our standard cancellation policy will not apply.
48 Hour Cancellation Policy
Cancellations are never made without a corresponding cancellation number. For all cancellations, it is your responsibility to ask for, and to receive a cancellation number to ensure you will not be invoiced. You may be asked to provide this number, so please retain it. In the event that you cannot honor your reservation and must cancel on shorter notice than the 48-hour deadline, please do call us and release your room; we cannot re-rent your room unless you do so. If we are unable to recover the lost revenue from a late cancellation, you will be charged for all such late cancelled rooms. However, If we are able to re-rent the late cancelled rooms, then we will refund your deposit, or credit your account for all such rooms sold.